Last Updated: 26 May 2025
1. Compliance
Eeden Social Media Marketing (Pty) Ltd complies with:
POPIA (Protection of Personal Information Act, 2013)
ECTA (Electronic Communications and Transactions Act, 2002)
2. Data We Collect
Client Information: Name, email, phone, billing details.
Platform Data: Social media analytics, ad performance metrics.
Technical Data: Cookies, IP addresses, browser type (via website).
3. How We Use Data
Deliver and improve services.
Communicate updates, invoices, or offers (opt-out available).
Analyze campaign performance.
4. Sharing Data
Third Parties: Payment gateways (e.g., PayPal), social platforms (e.g., Meta), and subcontractors (e.g., freelancers) under strict confidentiality.
Legal Requirements: Disclose only if required by law.
5. Your Rights
Access: Request a copy of your data.
Correction: Update inaccurate information.
Deletion: Request data erasure (subject to legal obligations).
6. Data Security
Encrypted storage, restricted access, and regular audits.
No data sold to third parties.
7. Retention
Client data stored for [3 years] post-contract termination unless otherwise required.
8. Access Requests
Submit POPIA requests to:
Info Officer: Mariska van Eeden
Email: info@eedenmarketing.com
Response Time: 21 business days.
9. Updates
Policy changes posted on www.eedenmarketing.com